Privacy policy

In this privacy policy we, KLABU B.V. and KLABU Foundation, set out which personal data we process and with what purpose. We also explain how we protect this personal data.

Which personal data we collect and why

We collect and process the following data for a number of objectives:

To manage ordersWhen you place an order, we will ask for personal information to ensure we can deliver your order. The data we process includes your first name, last name, email address, billing and postal address, details of your order, dates, order numbers and an overview of your payments. In some cases we receive your data from others; when someone sends a present directly to you we will receive your name and address information.
To send our newsletterIf you sign up for our newsletter, we process your email address, first and last name. You can always unsubscribe from the newsletter by selecting the unsubscribe button at the bottom of the newsletter, or by sending an email to info@klabu.org.
For direct contactYou reach us through email or social media. We store your contact information to better help you if you contact us again.
To improve our services and your customer experienceInformation about how you use our products and services helps us to improve your customer experience. This information also helps us to fix technical problems and gain insights about customers preferences to help you find what you’re looking for.

We adhere to legal principles in the processing of your personal information. We process your personal data in order to honour a sales agreement that we closed with you, our customer. We keep your personal data as long as is necessary to fulfill the objectives as outlined above.

How we protect personal data

We take safety measures to protect any personal data that we collect. Our secured databases are only accessible to KLABU employees and service providers who process data for KLABU. These service providers support us by, for instance, managing our website and promoting our brand and products. These service providers process your data on behalf of KLABU and never for their own purposes.

In case of any questions

If you have any questions about this privacy policy, please contact us through info@klabu.org. KLABU B.V. is registered at Van Nijenrodeweg 635, 1082 HZ Amsterdam, The Netherlands, and registered in the Dutch Chamber of Commerce under number 71016236. KLABU Foundation is registered atVan Nijenrodeweg 635, 1082 HZ Amsterdam, The Netherlands, and registered in the Dutch Chamber of Commerce under number 70187150.