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FAQ

KLABU means 'club' in Swahili.

We are on a mission to build the biggest club in the world. A club that unlocks the power and joy of sports for the overlooked, in refugee camps and beyond.

Our goal is to power access to sports for 500,000 young people living in underrepresented communities in the next decade. To achieve that goal, we work closely with partners and involve impact minded sports fans through our brand and products.

Join the KLABU to get involved!
KLABU is an initiative by the KLABU Foundation (Stichting KLABU Foundation) that operates on a non-profit basis. It is registered as a Public Benefit Organisation (ANBI) in the Netherlands and overseen by a Supervisory Board. The Foundation’s main activity is building and operating KLABU Clubhouses in refugee camps and other underrepresented communities, and engaging in related activities that help realize KLABU's mission. It funds these activities primarily through donations from institutions and private individuals, and proceeds from the sale of KLABU related apparel and other related products.

Instead of being fully reliant on donations and funding from sponsors, we want to become a healthy organisation that can have long-term impact, therefore the development and sale of KLABU related products is spun off by the Foundation into a separate legal entity, KLABU B.V., a limited private company which is a social enterprise that runs the KLABU brand. This facilitates an increase in the proceeds from sale of products and thereby the funding that becomes available to the Foundation to fulfil its mission. 50% of the brand’s profit or 10% of the revenue, whichever is higher, is donated to the Foundation to support maintenance and operational costs of the Clubhouses, the other 50% is reinvested into the brand to grow the business, impact and visibility of the KLABU organisation as a whole.
Through our foundation, we build KLABU Clubhouses in places where young people do not have access to sports, starting in refugee camps. We supply our Clubhouses with quality sports equipment and clothing and set up a library system which is run by the refugee and local community. The system is simple and sustainable, and can easily be replicated globally.

Through our KLABU brand, we develop apparel and accessories to involve impact-minded fans, raise funds for the KLABU Foundation and awareness for our mission. This way, the KLABU brand is supporting the overall KLABU mission financially & strategically.
We want to unlock access to sports for 500,000 young underrepresented people by 2029.
The KLABU Clubhouse model to power sports is a scalable model that can be easily replicated around the world. First in refugee camps and later on in other places where young people do not have access to sports such as slums and favelas. The KLABU Foundation requires funding to finance the costs to (a) set up and and (b) run the Clubhouses.

The costs to set up one KLABU Clubhouse with capacity for 10,000 young athletes are currently approx. €125,000. These costs include materials (clubhouse construction materials, sports equipment and sportswear for the library) and execution (construction clubhouse, management and training for managers). The annual operating costs for each club are approx. €25,000 and include new materials and salaries for the local managers.
To set up new Clubhouses in refugee camps, and, in the future, other underrepresented communities, the KLABU Foundation relies on donations from sponsors. The KLABU Foundation is registered as a Public Benefit Organisation (ANBI) in the Netherlands. 100% of what we fundraise goes towards powering sports in refugee camps through the Clubhouses. The Foundation is overseen by an experienced group of Supervisory Board members.

The operating costs to run the Clubhouses are funded through the KLABU social enterprise and brand. 50% of the brand’s profit or 10% of the revenue, whichever is higher, is donated to the Foundation to support maintenance and operational costs of the Clubhouses, the other 50% is reinvested into the brand to grow the business, impact and visibility of the KLABU organisation as a whole. This means that, when you buy any product, that gives someone else access to the benefits of sports through our Clubhouses.

Finally - our overhead budget is very modest. We are a small, experienced and dedicated team and to date have not taken any salaries. The voluntary and enthusiastic support from a group of great partners and advisors has been indispensable to set up the KLABU in this start-up phase.
KLABU is founded by Jan van Hövell together with a group of dedicated young people in Amsterdam and Kenya. During our work in various refugee camps around the world, we experienced first-hand how sports and games can make a huge difference in the lives of young refugees rebuilding their lives far from home.

In 2019, the KLABU Foundation launched its first Clubhouse in the Kalobeyei Refugee Settlement and the first KLABU football kit. In 2020, the development and sale of KLABU related products was spun off by the Foundation to the KLABU social enterprise, building a healthy organisation which does not rely on donations only and is ready to scale the Foundation’s impact.
If you are an individual, you can purchase KLABU apparel and accessories through our webshop. Are you a team or organisation? We can customize KLABU kits for your team, for more information please visit our Teams page.

You can also make a direct donation to the KLABU Foundation to set up and run (new) Clubhouses.
Your contribution makes all the difference. As an organisation or an individual, when you donate directly to the KLABU Foundation, we can use the full amount to build more Clubhouses and grow our organization. 100% of what we fundraise goes towards powering sports.

If you choose to buy KLABU products, for every €5 we fundraise, we can power access to sports for one person for one year through one of our Clubhouses. Given that either 10% of the revenue or 50% of the profit of KLABU B.V., whichever is higher, is attributed to the funding of the costs to run the Clubhouses, a jersey that costs €69 will allow at least one person to play sports and enjoy the benefits thereof.
Playing sports makes you happy. It keeps you healthy, focused and releases tension. No matter what language you speak or where you are from, we all understand the benefits of sports in our busy lives. But why are sports especially important for refugees?

When refugees flee their home, they leave everything behind: family, friends, belongings. Admitted to another country as a refugee, they find safety but not much more. To return home in safety or receive permission to settle in a new country can take years and in the meantime, refugees wait. Opportunities for education and work are limited, frustration sets in and the talent and potential of young people is wasted.

Sports cannot solve all these problems, but they can help refugees recapture a sense of purpose in their daily lives. Sports activities stimulate initiative and develop life skills such as teamwork. Helping refugees to not only cope in a difficult situation but also to develop and grow in spite of it.

Sports activities are also an important vehicle for positive interaction and cooperation between refugee and local communities. When refugees and locals play and organize themselves together, acceptance and integration can follow.

As we have seen first-hand, sports also build bridges across borders. The joy of playing and watching sports is a language we all speak and a spirit we all share. This summarises what KLABU stands for: not to accept wasted lives and lost generations but to help refugees cope and connect on their way to a better future.
Through the KLABU Clubhouses, we use sports as a tool to boost the physical and emotional well-being of refugee and host community youth, empower these young people through meaningful engagement and connections, and recognize, utilize, and develop their capacities & skills.

This way we contribute to the UN Sustainable Development Goals 1, 3, 5, 8, 10 and 17.
Today, there are 79.5 million people forcibly displaced across the globe, including 45.7 internally displaced people and 26 million refugees: men, women and children forced to flee their countries due to war or persecution. This is a record high since World War II.

Almost half of these refugees are under 18 years old, and many spend their entire youth living in difficult conditions in refugee camps, often among the host community which we support as well.

In the Kalobeyei Refugee Settlement in northern Kenya, where we have built our first KLABU Clubhouse, 67% of the 36,000 refugee and host community inhabitants are under 18. Many are unaccompanied minors, separated from their families. Their days are long and there is little to do. These are the places where durable sports solutions are most needed.

Although our initial focus is on refugees, KLABU wants to empower any young person to enjoy the benefits of sports. In the future, we will engage other young people living in tough conditions, e.g. in slums, favelas and remote areas.
The most essential needs are sports equipment, sportswear and playing fields. NGO’s often provide food, housing, medical care and educational support but there are no structural solutions for sports equipment or infrastructure.

To encourage girls to join sports activities, suitable sportswear is needed to meet religious and cultural requirements.
Most sports initiatives in refugee camps are one-off and sporadic. Donated materials are often not looked after, can be sold or are not suitable to the tough conditions in a camp. Sports programmes end when instructors leave the camp or sponsors simply lose interest.

KLABU provides a long-term solution for young refugees and locals to play sports because it is community-driven. The refugees and locals are engaged from the very beginning, we build the Clubhouse together and they are in charge of the day-to-day management of their club.
A KLABU Clubhouse is a bright and inviting place where people come together to meet and play, a club that is open for refugees and locals from all nationalities, ages and genders, everyone is welcome at the KLABU.

The Clubhouse powers inclusive access to quality sports equipment and clothing to play the most popular sports and games, using an innovative library system that is owned and managed by the local community: it’s their KLABU. Future Clubhouses will be solar and wifi powered, creating extra benefits for the community: electricity and connectivity.

KLABU Leaders (representatives chosen by the local community, both women and men) are in charge of the day-to-day management of the clubhouse. It is open to all residents in the camp including the (nearby) host community. Individuals and teams may register to borrow equipment and apparel. Certain data is collected when borrowing to ensure that the facilities are open and accessible to all. Items are usually borrowed for the day and returned after use.

The library system ensures that items are returned so that the community has long-term access to sports. Although the borrowing of sports equipment and clothing is free of charge, additional benefits for the community (such as electricity and wifi, in the near future) come at a small price which stimulates their ownership and self-reliance to help sustain the Clubhouses.

The Clubhouse is also a starting point for training, tournaments and social interactions. It has a sports as well as a broader social function, making sports a daily habit and making away feel more like home. On its stage, music and dance can be performed, and groups hold meetings and make plans for a better future. Additionally, indoor games tournaments are held within the clubhouse - a favorite event among women and youth.

This is all set out in the KLABU Constitution: a document created with the local KLABU Leaders outlining the library and management rules and guidelines. The KLABU Constitution is the foundation for the first Clubhouse, and for Clubhouses to come.
The first Clubhouse was designed and built by our partner NGO ‘Roof For Humanity’ together with builders from the refugee and host community. We involve local builders and artisans to ensure the club meets their requirements and needs. In the process, the construction crew earn a meaningful income and take pride and ownership over their club.

The Clubhouse is stocked with sports equipment and apparel for the most popular sports and games. Where possible, materials are purchased locally. Thanks to the library system, each KLABU can power sports and games for thousands of members.
The local KLABU Leaders run the Clubhouses and actively connect the community to sports and games by organising tournaments and acting as local advocates for the club. Usually there are four Leaders, from both the refugee and host community and a mix of men and women. The Leaders receive a modest but meaningful monthly contribution.
To set up a new KLABU Clubhouse, we always work with a local partner and local Leaders from the community. They are the project owners, the KLABU Foundation is the facilitator and fundraiser. Together we identify the local needs, develop a budget and work plan and bring it into practice.
In the Kalobeyei Settlement in northern Kenya, almost 70% of the 36,000 refugees are 18 or younger. Sports initiatives were near non-existent before the introduction of KLABU. With its relatively good infrastructure and no current safety threats, Kalobeyei was also a good place for us to test logistics, impact and solve start-up problems before scaling up.

Another reason to start in Kalobeyei was the fact that it is a settlement, not a camp. In the past the focus has been on short-term solutions: housing refugees in the traditional camps we see on our TV screens. That is fortunately changing. More and more refugees are supported to construct a permanent home, go to school and start businesses in their host countries. They are building new lives in a new home.
We measure impact on a real-time basis through detailed online forms which are filled out digitally at the KLABU Clubhouse by the club members when they (1) register, (2) borrow any sports item, or (3) return any item. This is how we track the active participation of the club members, whilst measuring the impact that we make on their health.

The KLABU Leaders make sure that the forms are filled out correctly. Through Whatsapp and occasional visits we stay in close touch with them to evaluate the answers so that we can anticipate directly and further improve KLABU’s impact on our way forward.

We are currently working on a tailor-made digital application for impact (and stock) management and measurement, which will be used in the Kalobeyei Clubhouse and in more Clubhouses to come.
Since the foundation of KLABU in late 2017, we have built our organisation, crafted a business model, generated support from funders and partners and executed a successful pilot program in Kalobeyei. In January 2019, we completed the construction of the first KLABU Clubhouse, set up the local management system and supplied the club with materials and equipment. Today, the club is open daily and functions as a community hub to meet and play. It serves as a blueprint for the expansion of the concept in refugee communities around the world, adapting to local conditions when necessary.
In times of COVID-19, we are more than even committed to our mission: especially now, being able to practice sports is essential for the mental and physical resilience, wellbeing and health of the refugee and host community in camps.

A huge benefit of the Clubhouse model is that it is locally community-led: the day-to-day management is in hands of the local KLABU Leaders, meaning that we can keep mentoring and supporting them at distance and through local partners.
The refugee crisis shows no signs of lessening. Within the next ten years our aim is to build 50 KLABU Clubhouses at 25 locations, unlocking sports for 500k young underrepresented young people.
All campaign photography so far has been shot by Coco Olakunle who is a Dutch-Nigerian photographer from Amsterdam. She studied Human Geography and her intrinsic curiosity for people is clearly visible in her work.

Since recently getting to know her father’s home country of Nigeria, the focus in her work has shifted - finding new ways to translate the energy and humanity of West Africa into visual stories. "KLABU is where my personal background and my mission in my photography come together.”

With the first campaign for KLABU, shot in the Kalobeyei Refugee Settlement in Kenya, Coco wanted to challenge people’s mindset and attitude about what it means to be a young refugee and help to change perspectives about the African continent.

www.cocoolakunle.com
KLABU apparel enables us to celebrate the spirit of the club members and their stories of resilience, bravery and love. It also generates income. Instead of being fully reliant on donations and funding from sponsors, we want to become a healthy organisation that can have long-term impact. Developing and selling KLABU products gives us a level of independence.

On top of that, the more people wearing KLABU sportswear, the more we spread our story and build bridges. Wearing KLABU makes you an ambassador for young people in refugee camps and their ability to keep on going, to find hope in adversity, to band together and grow.
KLABU apparel is available online via our webshop and in our store at Zeedijk 59a in Amsterdam, the Netherlands. Stay tuned, as we will team up with retailers in the near future.
The collections are designed in Amsterdam with input from Kenya. The premium badges, heat transfers and other trims are donated by our partner Avery Dennison. The high quality shirts, shorts and socks are all manufactured in Italy.
Currently, the answer is not 100%. Not yet. We are well aware that improvement is needed in this area and we are working hard to make this happen. We did choose to minimise our carbon footprint by producing our apparel in Europe (and not for instance Asia) and opted for recycled polybags for packaging. As we scale up our organisation, we aim to make sustainability a core focus in all facets of apparel production.
The apparel should be machine washed at a cold temperature (30°C). Please don't tumble-dry.
We are working hard on new products. We also want to collaborate with existing brands. Sign up in the footer below for our newsletter to receive priority updates and follow us on social media @theklabu.
1: Select a product
2: Select the size of the product
3: Add the product to your shopping cart
4: Choose the size of the product
5: Click ‘To Secure Checkout’
6: Enter your details
7: Select one of the payment methods
8: Place your order by clicking ‘Pay now’
No, you do not need to create an account to make a purchase. Just enter your select the product(s) you wish to purchase, enter your details, pay and the KLABU products will be on their way to you.
To find your perfect size, each item includes a size guide. We recommend you take a look at this size guide when you are considering a purchase.
After you have placed your order, it is unfortunately no longer possible to change the details or cancel.
We ship KLABU apparel to you, wherever you are. Please note that if you are based outside the European Union, you may have to pay additional import duties and taxes when you receive your order – these additional costs are for your account. Please contact your local authorities and/or postal service to learn more.
We offer free delivery in the European Union on orders with a value of €50,- and above. For other orders, different shipping costs apply to different destinations:

Netherlands:
· €5 standard shipping costs

Germany, United Kingdom and Belgium:
· €10 standard shipping costs

Other countries within the European Union:
· €15 standard shipping costs

Rest of the world:
· €20 standard shipping costs
We accept:
· Visa
· MasterCard
· AmericanExpress
· Paypal
· iDeal
Yes, as soon as we ship your order, you will receive an email from our fulfilment partner PostNL with a Track & Trace code, so you can track the shipment of your KLABU products.
When our fulfilment partner ships your order you will receive an email with your shipping confirmation and a Track & Trace code. This can be used to track delivery of your item(s).
In general, unless mentioned otherwise, your KLABU product will be delivered to:
· Netherlands: 1-2 business days
· Germany, United Kingdom and Belgium: 2-3 business days
· Rest of European Union: 4-8 business days
· Rest of the world: 5-15 business days

Please note that due to COVID-19, delivery can take longer than estimated above.
If you are not around when your package is delivered, through the track & trace code, please check if it is delivered at your neighbour or if the local courier will try to deliver your package again on the next business day.
If you are not satisfied with your KLABU product, you can return or exchange within 30 days, but only if the apparel is unused, undamaged and with all labels still attached.

Please note that since we are a start-up we cannot offer you free returns or exchanges, meaning that the shipment costs of returning or exchanging any item are at your own expense, so please consider your purchase carefully.

If you want to return or exchange any item, please:
· send us an email at info@klabu.org and we will send you the exchanges & returns form;
· carefully follow the steps on the exchanges & returns form; and
· always ask for a track & trace code from your local courier company when you return your item. Without this code, we cannot help you in case of loss by the courier company.
As soon as we receive your package, we'll send you a confirmation email. If the apparel is unused, undamaged and with all labels still attached, we will refund your money as soon as possible or make sure that you get an exchange.
We are happy to talk about KLABU with you. For any press or media related questions, please send an email to press@klabu.org and we will get back to you as soon as possible.
Yes, we do. Please contact us at press@klabu.org for further information.
That’s great! We are always looking for talented individuals to help grow our organisation and our impact. At this early stage we can only promise modest compensations but we do have massive ambition. Do you want to grow with us? Feel free to send us an email at info@klabu.org.
Yes please! Our ambition is to multiply our impact by setting up many more KLABU Clubhouses in refugee camps, and we can’t do that alone. We are very fortunate to be supported by amazing companies and organisations so far, and are always looking for opportunities to join forces.
Yes, the KLABU Foundation is qualified as a ANBI (or Public Benefit Organisation) by the Dutch Tax Authority.

Our ANBI identification number (or RSIN-number) is 858181228.

Since the KLABU Foundation is qualified as a ANBI, this leads to a number of tax advantages including that natural and legal persons making donations to the KLABU Foundation may deduct their gifts from their Dutch income tax or corporate income tax.
Great! Please send us an email at info@klabu.org. We will get in touch as soon as possible.
Whether you are an organisation or individual, you can donate directly to the KLABU Foundation. 100% of what we fundraise goes towards powering sports in refugee camps.
Yes, please! As a recurring donor you will donate a set amount monthly or annually to power sports for young refugees rebuilding their lives in places like Kalobeyei.

Regular donations mean a consistent, predictable income for KLABU helping us to plan and budget more efficiently. There are benefits for you too. A recurring donation is a hassle-free way to support KLABU and may be tax deductible. In the Netherlands this is the case as KLABU has the so-called ANBI-status.

To donate periodically, please get in touch by sending us an email at info@klabu.org. Thank you!
There are several ways to financially support the KLABU Foundation:

1. To make a single donation, please make a direct bank transfer, see the bank details below (see next FAQ). Please mention: ‘Donation’.

2. To donate periodically, please get in touch through the website contact form or email us at info@klabu.org

3. If you would prefer an invoice or a donation receipt for tax purposes, please send us an email (info@klabu.org).
IBAN: NL98 TRIO 0338 7993 89
BIC-number or SWIFT-number: TRIONL2U
Bank name: Triodos Bank
Bank address: Utrechtseweg 44, 3704 HD Zeist, The Netherlands
Account name: Stichting KLABU Foundation
Address of organisation: Vredenburgersteeg 13, 1012 DZ Amsterdam, The Netherlands
We prefer to buy local and and not to burden the planet with cross-continental transport. However, sometimes specific materials are needed that we can’t source locally. Please contact us at info@klabu.org to find out what is needed right now.
Do you have a question or want to become a partner, sponsor, advisor or maybe a supporter? Please feel free to contact us through the website contact form or:

Email: info@klabu.org

Postal address:
Vredenburgersteeg 13
1012 DZ Amsterdam
The Netherlands

Store address:
Zeedijk 59A
1012 AS Amsterdam
The Netherlands
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